City of Novato, CA

As a follow-on engagement to our Citywide Staffing Review, Citygate performed a Public Works Department Organizational Review for the City of Novato. For this review, Citygate utilized internal and external stakeholder engagement to bolster an in-depth organizational and staffing analysis, including the provision of performance benchmarks.

As a follow-on engagement to our Citywide Staffing Review, Citygate performed an Outsourcing Opportunities Review for the City to fulfill the City of Novato’s Strategic Plan requirement to “Authorize a study of potential outsourcing opportunities that would improve service delivery and reduce short- and long-term costs.” This review identified areas of operations most suitable for outsourcing to a third party as opposed to the City providing the services by existing staff or identify how outsourcing a portion of existing services is the most efficient or lower-cost method to augment or assist with the existing services. This review also identified alternative service delivery methods, such as public-private partnerships, contracting, and collaborative agreements for sharing resources between public agencies.

Citygate conducted a Citywide staffing analysis for the City of Novato’s Administration (including the City Manager’s Office, IT, City Clerk, Economic Development, Homeless Services, Communications, and Sustainability); Community Development; Finance; Human Resources (including Risk Management); Parks, Recreation, and Community Services; Police; and Public Works departments. Through document reviews, questionnaires, interviews, and detailed analysis, Citygate evaluated whether the existing staffing and structure aligned with the City’s priorities, providing recommendations on staffing levels and organizational structure, including specific position counts per function, as needed.