Data Analytics and Strategic Analysis Associate
With 15 years of deep experience in data analysis and management, Sam Heiser brings a wealth of understanding related to data visualization, dashboards, data transformation, and analytics to multiple industries. With a robust background in semi-conductor manufacturing and healthcare payer operations at Providence Health Plan and Adventist Health Plan, Mr. Heiser has consistently delivered actionable insights through meticulous data analysis, including the precise reporting of federal-quality HEDIS (Healthcare Effectiveness Data and Information Set) measurements. He has showcased his proficiency related to leading comprehensive data analysis initiatives—fostering close collaboration with IT and business teams to craft and implement technical solutions that align closely with strategic objectives.
Mr. Heiser holds an MBA and a certificate in Data Analytics from Cornell University, underscoring his advanced strategic acumen and capacity to drive substantial business outcomes through informed, data-driven decision-making. Mr. Heiser’s combination of hands-on experience in healthcare operations, coupled with his academic achievements and professional expertise in data analytics, positions him strongly to make impactful contributions at the intersection of technology and data analytics in the public sector.
“Thank you so much for this training. This was the best PIO training I’ve ever received.”
S-403 Information Officer class participant
“I think Citygate has done a great job. It seems like you’ve been most thorough and even-handed in your evaluations and you’ve given us certainly a lot of suggestions and guidelines to work with.”
City of Vista, CA
“I am very much appreciative of Citygate’s comprehensive view of all the issues. And you have been very candid and very forthright in the problem areas that you have identified and we appreciate that. Quite often sometimes people choose to gloss over those issues and therefore we never can get a real good handle on the problem to resolve it. And I very much appreciate your insight and your intuitive natures that you have all experienced in your government services and trying to identify where our problem areas are so we can identify for the public. I very much appreciate the idea and the comments that you made that we are talking about the citizens who come to the planning Department as customers. And so you’ve done a great service for us and we are certainly appreciative of all your efforts.”
Commissioner Jackson County
“Thank you so much for all you have done. And it’s so comprehensive, I know it’s going to take a while for us to digest it all, but I think you’ve come up with some really good recommendations.”
Pro Tempore City of Vista, CA
“I was absolutely thrilled with the report because it was very comprehensive, very detailed. I call it the ‘time-in-motion study’ almost and some of the aspects [are] ‘how does your paper flow? How can you make your processes better? . . . As a government agency, how can we provide better service to the constituents?’ And to us we think that this study identifies those things down to all of the small paper processes and flows.”
Retired City Manager City of Vista, CA
“I am really, really impressed. I am impressed at the exhaustiveness of your study, impressed at the honesty and candor with which you expressed your findings; I am very impressed at the constructive tone of it, and that you came in under budget as well. So, thank you very much. I think that this document is going to be a cornerstone for us really moving forward for the next five, ten, twenty [years], half a century.”
Salt Lake City Council Meeting