Mr. Ross has over 45 years of public management experience and served with the Contra Costa County Animal Services Department as its Administrative Officer and Director for over 20 years. He is a specialist in all aspects of animal care and regulation, including program management, staff development, budgeting, labor relations, personnel administration, supervision, and training. Mr. Ross served as President of the California Animal Control Directors Association. He also served as Chairman of the Association’s Legislative Committee. Mr. Ross earned his bachelor of arts and master of arts degrees at California State University, Sacramento, and he holds a Community College Teaching Certificate in Government and Business Administration.
“I am very much appreciative of Citygate’s comprehensive view of all the issues. And you have been very candid and very forthright in the problem areas that you have identified and we appreciate that. Quite often sometimes people choose to gloss over those issues and therefore we never can get a real good handle on the problem to resolve it. And I very much appreciate your insight and your intuitive natures that you have all experienced in your government services and trying to identify where our problem areas are so we can identify for the public. I very much appreciate the idea and the comments that you made that we are talking about the citizens who come to the planning Department as customers. And so you’ve done a great service for us and we are certainly appreciative of all your efforts.”
Commissioner Jackson County
“I really want to express my appreciation for this work that’s been done in a collaborative way in which the study was put together. . . . I’ve seen a number of studies start in the fire department and this is the first one I can remember that has actually been fully completed and brought to the council, and it was done in a very thorough fashion. This is the best assemblage of comprehensive information about the fire department today, as well as what our needs might be in the future, that I have seen. So thanks to everyone. Thank you, Stewart, for giving us our money’s worth on our consultant contract with you.”
City Manager City of San Luis Obispo
“I was absolutely thrilled with the report because it was very comprehensive, very detailed. I call it the ‘time-in-motion study’ almost and some of the aspects [are] ‘how does your paper flow? How can you make your processes better? . . . As a government agency, how can we provide better service to the constituents?’ And to us we think that this study identifies those things down to all of the small paper processes and flows.”
Retired City Manager City of Vista, CA
“I think this is one of the most comprehensive reports and I think probably one of the best presented reports I’ve seen in my years in government service. I want to start off by commending you for that and acknowledge that the work that you were able to do with cooperation from all of the different firefighting agencies in this region was second-to-none.”
Supervisor First District San Diego County
“[Stu Gary’s] knowledge, expertise, and demeanor were invaluable in our efforts to ferret out a fair agreement with the City. I could go on and on about Stu, but you already know all of the superlatives.”
AAE, General Manager Monterey Regional Airport
“I really, really enjoyed reading your Word product. I appreciate the fact that it was direct, it was constructive, and . . . it wasn’t finger-pointing, it was just . . . the facts. And I think that the money was well spent.”
Salt Lake City Council Meeting
