Ms. Feingold is an animal services specialist for Citygate Associates. Ms. Feingold previously served as the Executive Director of Fulton County Animal Services, which provided animal care and control to the City of Atlanta, Georgia; unincorporated Fulton County; and 13 other cities, with a total human population of over one million. During her tenure, in which they impounded approximately 10,000 animals per year, Ms. Feingold doubled licensing revenue and increased adoptions/transfers by over 550 percent. She also served as the Shelter Director of DeKalb County Animal Services (DCAS), also located in the metropolitan Atlanta area. Under Ms. Feingold’s management, DCAS impounded approximately 8,500 animals per year and was brought from a 65 percent live release rate to over a 90 percent live release rate.
Ms. Feingold has over 15 years of experience as an animal shelter consultant. After completing a full operational analysis of Douglas County Animal Control as a consultant, she was asked by the County to serve as its Interim Director to help implement some of the most urgent recommendations, and she brought that shelter to a live release rate of over 90 percent as well. Ms. Feingold co-founded SPOT (Stopping Pet Overpopulation Together), a spay/neuter and education nonprofit. She has also been the National Sales Manager for PetData, a pet licensing company. She served for five years on the Cobb County Animal Advisory Board and was the co-author of a complete rewrite of the Cobb County Animal Ordinances. Upon the request of the American Society for the Prevention of Cruelty to Animals, Ms. Feingold helped organize and implement a temporary shelter located in the St. Bernard Parish after Hurricane Katrina. In addition, Ms. Feingold also spent many years as a volunteer with nonprofit humane organizations.
Ms. Feingold has expertise in all aspects of animal sheltering, including operations management; standard operating procedures; shelter software systems, including Chameleon; nonprofit fundraising; social media/marketing; animal ordinances; veterinary care; disease prevention; spay/neuter; public/private animal control partnerships; and methods to increase pet licensing.
“We work with consultants, obviously, all the time, but the work that Citygate did on this report is some of the best I’ve seen in my tenure here.”
Retired Chief Administrative Officer San Diego County
“I really, really enjoyed reading your Word product. I appreciate the fact that it was direct, it was constructive, and . . . it wasn’t finger-pointing, it was just . . . the facts. And I think that the money was well spent.”
Salt Lake City Council Meeting
“I think Citygate has done a great job. It seems like you’ve been most thorough and even-handed in your evaluations and you’ve given us certainly a lot of suggestions and guidelines to work with.”
City of Vista, CA
“I was absolutely thrilled with the report because it was very comprehensive, very detailed. I call it the ‘time-in-motion study’ almost and some of the aspects [are] ‘how does your paper flow? How can you make your processes better? . . . As a government agency, how can we provide better service to the constituents?’ And to us we think that this study identifies those things down to all of the small paper processes and flows.”
Retired City Manager City of Vista, CA
“Thank you so much for all you have done. And it’s so comprehensive, I know it’s going to take a while for us to digest it all, but I think you’ve come up with some really good recommendations.”
Pro Tempore City of Vista, CA
“I am very much appreciative of Citygate’s comprehensive view of all the issues. And you have been very candid and very forthright in the problem areas that you have identified and we appreciate that. Quite often sometimes people choose to gloss over those issues and therefore we never can get a real good handle on the problem to resolve it. And I very much appreciate your insight and your intuitive natures that you have all experienced in your government services and trying to identify where our problem areas are so we can identify for the public. I very much appreciate the idea and the comments that you made that we are talking about the citizens who come to the planning Department as customers. And so you’ve done a great service for us and we are certainly appreciative of all your efforts.”
Commissioner Jackson County
